Email alerts when sensors are offline for a defined time.

Post Reply
ameritex
Noob
Posts: 1
Joined: Fri Dec 20, 2019 9:39 pm

Email alerts when sensors are offline for a defined time.

Post by ameritex » Fri Dec 20, 2019 10:19 pm

I'm setting up some IOT devices for monitoring manufacturing plant equipment, I have it working for now but Id like to find a way to receive an alert if the sensor is offline for a specified amount of time.

While testing I did receive an email alert when the sensor was offline cause it was set to alert whenever the threshold was 0. But if I see the status of the sensor on the "Visualize" page shows the last reported value which may not be correct cause the IOT device is in fact offline.

Guru
Pro
Posts: 32
Joined: Tue Dec 18, 2018 11:36 pm
Contact:

Re: Email alerts when sensors are offline for a defined time.

Post by Guru » Mon Dec 23, 2019 11:07 am

Hello,

Thank you for reaching out.
We are taking your suggestion into consideration. Thanks.
Indeed, we are working on this feature. After discussing with the IT Team, we think it can be integrated in one of the coming versions.

On the other hand, the visualize page of your sensor shows in real time the last values received from your devices. which can indicate you if your device is still online (sending data) or not.

Post Reply