Data retention and export

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AskSensors-Support
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Posts: 7
Joined: Mon May 27, 2019 9:30 am

Data retention and export

Post by AskSensors-Support » Tue Dec 03, 2019 10:39 pm

Hi,

New Inquiry received by email:
I have a question regarding our Ask Sensor account and getting last few months data in excel. The account that I am using says we are eligible for 18months data but I cannot see nor can I find an option to get my old data.

Could you please let me know if there is an option to do that? If not that is it possible to add that in.

Currently I am only be able to get last 50 reading and print them out in excel sheet.

Please let us know as this data is so urgent to us.

Guru
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Posts: 21
Joined: Tue Dec 18, 2018 11:36 pm
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Re: Data retention and export

Post by Guru » Wed Dec 04, 2019 9:27 am

Hello,

To get all the sensors data, please use the "Export CSV" button in the "Modules" tab.
Here are the main Steps you need to follow:
  • Open your Sensor device dashboard
  • Go to the "Modules" Tab
  • Click on the Export CSV button and specify your data range (starting and ending date). you will get your data download in CSV file.
Best regards.

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